FAQs

Who is Affinity Pools?

Affinity Pools is a local owned and operated business dedicated to providing exceptional swimming pool service for all your pool service and repair needs. Our technicians are highly trained to provide you, the customer, with a fantastic experience. We have over 15 years of experience in the pool cleaning industry and are certified in water technology.

What areas do you service?

We provide reliable and fantastic swimming pool services in the Goodyear, Litchfield Park, Avondale, Estrella Mountain, Buckeye, and Surprise areas. Our experienced technicians will travel all throughout West Valley to make sure that your pool is always clean, safe and ready-to-use, and that all your pool equipment is running effectively.

What forms of payment do you take?

We accept checks, money orders and all major credit/debit cards (Mastercard, Visa, and Discover). We’ll always work within your budget and make our services as affordable, reliable and effective as possible for you and your family. We have various pool service plans to meet your needs and work with your budget.

Does a pool need to be serviced every week?

Yes, a swimming pool does need to be serviced every week in order to maintain a healthy chemical balance and prevent harmful bacteria. We can schedule our Affinity Pools technicians on a consistent basis to maintain your swimming pool in order to cut down on any illnesses or safety hazards that can be transmitted via your swimming pool.

How long should I run my filter?

You must run your filter system every day in order to circulate and filter all the water. Your pool water should turn over about twice per day in the hottest months, so your pump capacity, plumbing and flow also affect run time decisions. Pool filters should be run about 8 to 10 hours per day in the summer and 4 to 8 hours per day in the winter.

How often does my pool filter need to be cleaned?

Your pool filter should be cleaned about every 6 months to a year to ensure a safe and clean filtration. Our expert technicians can provide pool filter cleaning and repair services to your pool and prevent any future damages from occurring including clogging, excess debris and algae. Your pool will stay cleaner if your filter is efficient.

How long should I have to swim after the pool has been shocked with chlorine?

Affinity Pools technicians will set up your pump, most likely in the afternoon, and then run it for about 12 hours and return the next morning to work. After the chlorine wash, you must wait about 24 hours before using your toxin-free swimming pool. We highly recommend the chlorine wash for all swimming pool owners.

Why is my pump making loud noises?

If you hear an unusual or alarming sound in your pool pump, please call Affinity Pools to have a trustworthy technician fix the problem. Your pump may be showing signs of wear or damage or partially blocked and in need of replacement and rebuilding. A noisy pool pump is in immediate need of attention to prevent future complications.

How do you know if my swimming pool has a leak?

If any parts of your swimming pool show signs or wear, damage or leak, please call Affinity Pools for a free estimate. When skimming occurs, it can damage your swimming pool and lead to a damaged skimmer body and cause a deteriorated grout around your pool edges. Our technicians can remove this skimming and successfully repair your pool.

How much water is evaporating from my pool?

Evaporation averages up to approximately a ¼” per day (1¾” -2” per week). This can range depending on landscaping, air and water temperature, humidity, and windy conditions among other things. Affinity Pools will asses the quality and condition of your swimming pool and ensure safety and cleanness for you and your family.

Can my pump and filter be moved to a different location?

Affinity Pools can replace your pump and filter and overcome any problem with it. Our pump and filter system replacements will remove dirt, debris, and other harmful matter to protect you and your family. We can also move your pump and filter in a location where it won’t be seen or heard but is highly accessible. This is often on the side or behind a shed.

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