I called Affinity when a new vacuum would not work properly due to air in the lines. He came out that same day, diagnosed the problem, made some minor adjustments and advised me I needed a couple of inexpensive basic parts. I was so impressed with his knowledge I authorized weekly service. His techs were friendly, arrived when scheduled and even installed the parts I had purchased. My pool looks great, and my vacuum works like a charm. I can’t say enough about this company. Way to go Affinity Pools!!
Became a renewed pool owner after purchasing my home several months ago. Thought I knew enough to keep my pool going. Michael was beyond professional and explained to me in painstaking details on what I needed to do and how to maintain a proper healthy pool. I’m no rocket surgeon but it didn’t take one to know that Michael certainly knows what he’s talking about and that his staff carries that same knowledge, commitment, dedication and professionalism to do the job right. Michael got my pool ready for the summer and my pool has never looked better. I got lucky when I found Michael and Affinity Pools. I would recommend them to anyone. Thanks Michael !
We have been a customer of Affinity Pools for 2 years now. Michael the owner and his techs have not only maintained my pools healthiness, but has also taught us how to maintain it in between service visits. Recently however, we had learned that my pump was losing suction and needed to be fixed so not to burn out our motor. Michael was kind enough to not only visit that day to identify the source, but he was also prepared to make the repair while we watched and learned. Michael has restored our faith in what we expect for our most important home investment. Thank you Sirs.
We moved into our new home almost 6 weeks ago and the pool was a hot mess! I wouldn’t even touch it, bleh! My husband tried some chemicals and it was a bit better but still no where near where it should have been to my liking. He tried several pool supply companies and lots of advice . We had a problem with the filter so we were referred to Michael and Affinity . The filter needed some work and he got it going. Helped with turning the pool water from green to crystal clear and now I can say that I was able to enjoy it this past weekend! Michael fit us into his schedule and worked with my other half to get the pool ship shape . My hubs is extremely happy that we found Affinity and Michael and that this season will be great by the pool. Thank You for great service!
I was visiting my cousin in Arizona for July 4th. They have an awesome backyard and a huge pool. We spent a lot of time in that pool! During one of the days we were there, my cousin was having an issue with the pool filter. Luckily she came across Affinity Pools. They were booked but fit her in somehow. In an hour, Michael walked in and took care of the problem. Top-notch service and very friendly!
My fiancé and I have been using Affinity Pool service for about 6 months now and they have been nothing less than amazing. We bought our house at the end of summer in 2013, it had been sitting vacant for over 150 days. Needless to say the pool was in bad shape. I tried taking care of it myself and going to the local stores to get the water tested and spend a large sum of cash on chemicals and cleaners as well as other equipment. With the combination of different advice and information j got every time I went in the store and my lack of expertise in maintaining a pool properly I finally caved to my fiancé’s plead of hiring a pool service company.
I found Michael from Affinity Pools through a colleague and gave him a call. After hearing my pools situation he was out the very next day to diagnose it. The water had a green hue and he figured out the problem instantly. He had our pool up and running just in time for my mom to visit from Nebraska. Since then we have hired him to service our pool weekly and have had absolutely no problems with our pool. Michael is always very friendly and professional and never try’s to sell us anything we don’t need. He takes pride in his work and it shows. Prices are extremely reasonable and I’ve shopped plenty of pool service companies and I’m definitely getting my money worth from Affinity Pools. One beyond satisfied and loyal customer here. If you’re looking for a new pool servicing company or are new to Phoenix and need a pool company to help you take care of the wonderful yet tedious pool, Affinity Pools is the best route you could go.
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